Verizon Authorized Retailer – Cellular Sales in Mountain Brook, AL Open now

Reviews about Verizon Authorized Retailer – Cellular Sales

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  July 03, 2020, by Jerrilynn Harrison
  Erickson rahmeyer was the rep that took Care of me and he is very professional and pleasant. I will definitely send my family and friends to see him. He's not real pushy. Very helpful. Excellent customer service
• ★ ☆ ☆ ☆ ☆

  December 25, 2019, by Bart Perrymon
  Have rarely felt as brushed off in a retail experience as I did at this location recently. After a 45 minute wait (which granted, was no fault of staff), my questions about possibly changing my plan were met with terse responses to the point that it seemed as if I was bothering the rep with them. "You KNOW, you can do this in the app..." was repeated a few times. After blazing me through a single (and miscalculated, he tells me at the end) option, he stands up, loudly asks a question to a rep across the room, and walks away. Probably sat for a full minute confused before I realized that that was my dismissal. This location seems to get almost all positive reviews, so maybe I just hit the 1/10 professionalism anti-jackpot with my visit, but I wouldn't recommend visiting here near closing time. Reps seem ready to bolt.
• ★ ★ ★ ★ ★

  July 31, 2019, by Chappell Miller
  Glowing reports on Amy!!! It’s been years since I updated my family plan. She is Patient, kind, tech savvy and made my experience at the Mountain Brook office the Best. Seriously! I’ll only come here now to see her. Thank you for having such an amazing person work here!!!